Ticket #133 (closed Bug: fixed)

Opened 3 years ago

Last modified 3 years ago

Random bug in gecko browser causing toolbar not appear

Reported by: anonymous Owned by:
Priority: Normal Milestone:
Component: General Version: FCKeditor 2.4
Keywords: Cc:

Description

Some (NOT ALL) of my website user have been complaining about this bug. When they use Mozilla Firefox (version 2), the Fckeditor toolbar does not appear at all.

But when they switched to IE, the problem disappeared. The toolbar appeared normally.

The error messages that they found were:

"CTRL is not define, source file ........./inludes/wysiwyg/fckeditor/fckconfig.js, line 135"

"FCKConfig.ContextMenu has no properties, src file : .....inludes/wysiwyg/fckeditor/editor/js/fckeditorcode_qecko.js, line 78"

and,

"FCKConfig.FontNames has no properties, src file: .....inludes/wysiwyg/fckeditor/editor/js/fckeditorcode_qecko.js, line 63"

Change History

Changed 3 years ago by fredck

  • keywords Pending added
  • owner fredck deleted
  • component changed from Server : PHP to General

It sounds like you have upgraded to version 2.4 and some users still had the old version in the cache.

Can you confirm that the problem remains after a browser's cache cleanup?

Changed 3 years ago by anonymous

ok. give me 2-3 days to ask my users to do clear their cache.

I will report back later. Thanks Fred.

Changed 3 years ago by anonymous

Ok confirm this problem caused by old browser's cache. Once cleared, everything work fine.

Thanks again Fred.

Changed 3 years ago by fredck

  • keywords Pending removed
  • status changed from new to closed
  • resolution set to fixed

Thanks for the update.

Note: See TracTickets for help on using tickets.